Archive for the Telecom Services Category

Turning VoIP Communications Features into Benefits

Studies have shown that employees using corporate-owned mobile technology for their personal use are more likely to deal with business-related issues after hours.B In essence, the work day is extended beyond the time we leave the office if we are available by phone and e-mail. VoIP communication […]

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Navigating the Choppy Waters of Telecom Products

We work with over 50 different telecommunications providers.B In fact, we heard over 20 of them speak at a meeting we attended recently.B And, while much of what they do is the same, they can all be differentiated in some way. Many of our customers use us […]

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What is a Managed Services Provider?

Managed services providers have been around for many years now.B And, theybve evolved with the internet to make great use of bthe Cloudb to deliver telecom products. When I managed my CPA firm, I worked closely with our IT services provider to keep our technology on the […]

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Telecom Products That Reap Big Rewards

Just about every company is using a managed service provider.B For example, if you use a hosted platform for any software it would be considered a managed service.B And, while there is still skepticism about bthe Cloudb, more and more businesses make the leap every day. Consider […]

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Customer Service Telecom-style

It has been a particularly frustrating week here at Go To Telecom b and itbs only Tuesday!B We have to keep reminding ourselves that the reason we have a job is due to the fact that customer service in telecom is sorely lacking. For example, my partner, […]

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Avoiding the Pitfalls of Convergence with VoIP Calling

Youbve probably been hearing about the virtues of converging voice and data.B And, if youbve done your homework, youbve heard the other side of the story as well. True.B Running voice and data over the same network can introduce problems that didnbt exist before.B But, using IP […]

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Total Cost of Ownership for a VoIP Phone System

So, youbre thinking about upgrading to a VoIP PBX but you canbt decide whether you should use a VoIP service provider or bhostb it yourself (also known as a premise-based VoIP phone system).B In order to calculate your total cost of ownership, or TCO, there are many […]

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Why Hosted VoIP for Business?

Letbs take the example of using hosted business phone services to help adjust to a short-term business contract.B In a situation like this, one of your major obstacles is likely staffing.B How do you put the right bhands on deckb to get the job done-without wasting so […]

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Insuring for the Inevitable – Disaster Recovery Planning

So, youbre convinced that you need a disaster recovery plan but you donbt want to bbreak the bankb with it.B If your house is worth $300,000 and you had to pay $100,000 per year to insure it, youbd likely say bIbll take my chances.bB With disaster recovery, […]

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Business Phone Services bIn the Cloudb

You donbt have to go very far these days to find a discussion related to bthe Cloudb-in this case business phone services.B There are many factors driving decision-makers to move to a VoIP PBX, but when does it make sense to move to hosted VoIP? One of […]

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Top 10 Reasons To Hire A Consultant

01Mergers and Acquisitions
Sales is known as a high turnover profession, but the recent rash of mergers and acquisitions in telecom make it even more...
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GO TO TELECOM LLC
5618 Frenzel Road
Round Top, TX 78954

Voice: 979.661.7116
Phone: 615.844.4248
Fax: 615.557.1020

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