There are many ways to create a Unified Communication Systems Solution.B Ultimately, we want one phone number and one inbox for all communication and message management, but there are plenty of steps along the way that will reap big rewards. First, ask yourself where your greatest point […]
Read more →Can I share my sad story with you? I was sitting on the sofa last year and, like most of you, I had my Blackberry lying on the cushion next to me.B Itbs always close so this was not uncommon. A bit of time passed and I […]
Read more →While I am yet to see any system that truly exemplifies unified communications, there are applications that have been developed to address one of the biggest concerns for most companies-providing outstanding customer service. Does this sound familiar?B You call your telecom provider.B I wonbt pick on any […]
Read more →Most of you are familiar with the term b unified communicationsb .B By my standards, most flavors of unified communications are not unified at all.B Until I have one phone number and e-mail inbox to manage, my communications will not truly be unified. What I have seen is significant […]
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