Customer relationship management is one of the areas that suffers most in a merger or acquisition b whether itbs a telecommunications company or any other business.B There are lots of reasons for this, some of which are avoidable while others must be managed. A few of the […]
Read more →I donbt usually b single outb a carrier, but today I think Ibll depart from that edict and pick on a few companies.B We have quite a few customers that use their services, so Ibm not suggesting that theybre b badb .B Rather, a merger does not come without challenges. […]
Read more →The last couple of years have been particularly turbulent for us in the world of telecommunications.B The industry has been mixing things up, primarily, through mergers and acquisitions. Nothing is all good, nothing is all bad.B This goes for all change b even mergers and acquisitions. In […]
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